4K Download Feedback

Please give us your ideas and feedback about our products and we will work hard to improve them. We are sure that we can make free and amazing software with your ideas. Let's start to create it together!

Also you can report about the problem or ask a question, we will happy provide you the support.
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9 votes Vote

4K Download quit working after Windows 10 and Adobe Flash Player Update 09/11/2019

Love you 4K Download program, but had an issue this morning 09/11/2019 after a Windows 10 and Adobe Flash Player Update. When I opened 4K Downloader and paste link, it would not download and just gave an error message. I was wondering if this is...
Roger Dillon, 11.09.2019, 17:45
1 comment
9 votes Vote

I can't download youtube videos with the new version 4k video downloader 4.9.0.30.32

I can't download any youtube videos with the new version program. The error: "Can't parse this link".
Bea, 11.09.2019, 20:33
1 comment
9 votes Vote

Why I cannot download videos from youtube anymore? only extract audio option is available..

Since a few days ago, when trying to download a video from you tube, after parsing, only the option to extract the mp3 audio is appearing....the same videos can be downloaded using other applications....
marino maragno, 13.10.2019, 08:49
1 comment
9 votes Vote

2.8.1 still doesn't update all feeds

4K Stogram 2.6 updated all of my feeds. That broke in 2.7, which on a good day would be able to update about 28-32 feeds. The changelog for 2.8 suggested that that had been fixed. It hadn't. The first run updated 28/114 feeds. The next...
Echo, 13.11.2019, 16:24
1 comment
8 votes Vote

I can't log in

I can't log in, it just says "sorry can't log you in"
Angel, 25.08.2014, 01:27
1 comment
8 votes Vote

On YouTube video is in 4K. But 4K Download can't the 4K video. 2K is now max lately...

On YouTube video is in 4K. But 4K Download can't the 4K video. 2K is now max lately...
Pieter, 18.11.2014, 13:35
0 comments
8 votes Vote

Feature Request: Allow me to subscribe to youtube channels and ONLY download the new videos

It shouldn't be too hard to parse an existing directory for youtube videos that have already been downloaded. It seems silly to download 30 Gigs of videos when I only want to grab a couple new ones.
Rick, 29.01.2015, 06:45
1 comment
8 votes Vote

Add automatic thumbnail to video art from youtube art

Or Vanon, 09.09.2015, 15:59
0 comments
8 votes Vote

For some reason the software stopped working. It gets stuck while trying to launch. Task manager shows the processs running and using 25% of cpu. Worked fine before. Tried uninstall, reinstall... Nothing works. Help please.

I've used this software for some time. My brother even bought the license for his computer. I'm on the free version. For some reason the software stopped working. It gets stuck while trying to launch. No logo or start screen. Task manager shows...
Anthony Martins, 11.08.2016, 16:37
4 comments
8 votes Vote

have you stoped support for facebook video?

ChrisTsek, 04.12.2016, 08:34
2 comments
8 votes Vote

4k stogram will sometimes not update account unless you remove account

maybe a restart or refresh button for accounts. Also you may want to add a no thumbnail mode or text mode for main screen.
Steeb, 11.09.2017, 03:57
0 comments
8 votes Vote

Stogram 2.6 setting for downloading Stories doesn't work even after Logging in again

Just updated to new Stogram 2.6 and noticed Stories didn't download anymore and I was logged out. I logged in again, enabled the Stories option but it doesn't "stick". Everytime I open options the Stories option is unchecked again (but I stay...
Patrik Bengtsson, 09.11.2017, 14:05
2 comments
8 votes Vote

4kstogram keep crashing after several minutes of being on

when opening 4k stogram, and importing list; it crashes several minutes later , it was fine,but i ended up updating to the most recent update and it started happening.,
janoy, 20.11.2017, 14:01
4 comments
8 votes Vote

Support for age-restricted youtube videos

vaztt, 10.12.2017, 16:19
1 comment
8 votes Vote

Allow "Age-restricted videos"; Video DownLoadHelper does it.

Allow "Age-restricted videos"; Video DownLoadHelper does it.
Jeff Relf Seattle, 22.12.2017, 04:52
1 comment
8 votes Vote

MP4 Does Not Support 4K YouTube Download, Only Up to 2K

It used to be able to download till 4K or even 8K but videos now are only available for download till 2K resolution for the MP4 format.
Stanny, 24.01.2018, 03:13
0 comments
8 votes Vote

4k Videos not available

Hallo, My problem is MP4 at 4k is not available.I tried to download the same video (https://www.4kdownload.com/de/howto/howto-download-youtube-video) but only 1080p is working.
Weltenlord, 31.03.2018, 02:03
1 comment
8 votes Vote

4k video from youtube is only available for 1080p download as highest resolution

On youtube, the video I'm trying to download can be viewed in 4k but when I paste the link in the downloader, it only has 1080p as the highest resolution.
Mina, 31.03.2018, 07:35
1 comment
8 votes Vote

Completely stopped downloading. Spins for literally hours.

Using Version 2.6.9.1537 with Mac High Sierra 11.13.4 I am missing daily content, never to be retrieved again.
David , 10.04.2018, 14:57
2 comments
8 votes Vote

download

Fix the syncronisation issues. The app no longer downloads new data, but is stuck in a perpetual syncronising phase.
Graham, 11.04.2018, 04:39
1 comment
8 votes Vote

Cannot download pictures

I've followed everything the guide has to say about how to use this app, but it still cannot download pictures or video, and it is not a private instagram. It has been like this for a week now, and i tried uninstall and then re-install, but still...
Redd, 11.04.2018, 18:12
1 comment
8 votes Vote

4K Stogram 2.6.11.1557 is not working lol.

4K Stogram 2.6.11.1557 worked for 5 minutes or so then stopped working. It also did not recognize the pics/vids that were posted on 6th, 7th, 8th and so on. It only downloaded the ones from today (13th) and yesterday (12th) forgetting about...
J, 13.04.2018, 20:26
2 comments
8 votes Vote

Can't login anymore. I think instagram has updated their security, when I try to login from 4kstorgram it just shows an unusual request. Please check it.

Rafi Ibn Sultan, 10.07.2018, 20:07
1 comment
8 votes Vote

4k Stogram will not allow me to login. It shows my account info and login area, but it is grayed out. Please advise.

After being gone for a week, I opened 4k Stogram and found I was logged out of my Instagram account. When I pulled up the Preferences to log back in, the area for the login (Instragram name and password) is there but it is grayed out, and I am...
Michael Haynes, 15.07.2018, 13:03
1 comment
8 votes Vote

4k won't connect to my instagram

Hello, ive emailed before, 4k will not connect to my personal instagram account, when I try and connect the preferences setting wont let me change it, it just stays trying to connect and wont let me click onto the box. I know this is like a...
Bill, 31.07.2018, 10:35
2 comments
8 votes Vote

L'ultima versione non funziona con gli account privati e ha problemi a mantenere il login

L'ultima versione non funziona con gli account privati e ha problemi a mantenere il login
Giorgio, 30.07.2018, 09:42
1 comment
8 votes Vote

The app is very glitchy and i can't download playlists - i do have all the subscriptions. i cant even download videos anymore

The app is very glitchy and i can't download playlists - i do have all the subscriptions. i cant even download videos anymore
Andrew Livick, 22.01.2019, 20:25
1 comment
8 votes Vote

I can't download a playlist. ;-;

im trying to download my 90 videos playlist. but everytime i click in paste link, ocuurs an error. " it's not possible analize the link " help me!
Angelo Gabriel, 24.01.2019, 14:03
1 comment
8 votes Vote

Downloading

I'm getting five out of six "error can't download" reports on nearly all downloads now off Youtube. What's going on? I just purchased your product a couple of weeks ago, anid feel like I've been suckered into a very bad deal.
Barry Brenesal, 28.01.2019, 19:03
8 comments
8 votes Vote

If the YouTube title is long, the file name will be truncated.

4K video downloader - YouTube title is long, the file name is truncated. It didn't do that before but now [Ver. 4.5.0.2482] it does. What happen to 4K video downloader?
gg, 11.02.2019, 11:40
0 comments

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