4K Download Feedback

Please give us your ideas and feedback about our products and we will work hard to improve them. We are sure that we can make free and amazing software with your ideas. Let's start to create it together!

Also you can report about the problem or ask a question, we will happy provide you the support.
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11 votes Vote

cant login 4k stogram

i cant login
zeras, 28.07.2018, 21:44
0 comments
11 votes Vote

No updating my Subscriptions

With 2.6.15.1600 there is no updating of my subscription. OS ist Mac OS 10.13.6 (Higbh Sierra) on iMac nor on Mac OS 10.14 (Mojave Public Beta). I found circles but no updating. After restart, relogin in instagram account is necessary, but again...
Ralf, 29.07.2018, 17:22
0 comments
11 votes Vote

private profiles not loading even when subscribed/ not working with logging in to IG

private profiles not loading even when subscribed/ not working with logging in to IG
Thijs, 31.07.2018, 16:24
1 comment
11 votes Vote

Extremely frustrated. Paid good money I really couldn't afford to spend and in less than a month, the program won't download anything. Nothing but error messages. Not a happy camper.

Michele, 25.01.2019, 02:19
1 comment
11 votes Vote

Suddenly stopped working. Followed directions and have been using 4k Video Downloader for many years. I love it. Will add to my contribution when I'm assured this are back to normal. Thank you. Grant Ames ggames@outlook.com

Grant Ames, 26.01.2019, 14:49
2 comments
11 votes Vote

Increasingly I get error: can't download on random YT videos

Mike Mitchell, 25.01.2019, 22:25
2 comments
11 votes Vote

Getting an error on all attempts to download

Hello Customer Service, I'm getting an error on everything I attempt to download. Most unusual because everything normally works perfectly. After reboot and virus scan the problem persists. It states I have the latest program. Any idea as to what...
Robert, 11.09.2019, 16:28
1 comment
10 votes Vote

Playlist in 4K video downloader

Hi, First of all this is a great software. I am also a programmer myself and learning to create windows applications using c++. It will be great to have a Playlist feature sort of a library but translated into/pointing to folders. I know...
Mark, 05.12.2013, 12:25
1 comment
10 votes Vote

this application has requested the runtime to terminate it in an unusual way

I always get this message - this application has requested the runtime to terminate it in an unusual way
Mark Sheridan, 17.12.2013, 22:04
7 comments
10 votes Vote

option for one thread

The lowest option to choose is three download threads. Please make it possible to use only one thread for low-bandwidth users it's actually faster to use only one thread. Adding this option doesn't hurt. Thank you for your great work.
Mark, 24.02.2014, 06:15
0 comments
10 votes Vote

Login impossible v1.6.3

With version 1.6.3 it's impossible to login to my instagram account, even username and password are correct! why? it's a Stogram bug, or Instagram chaged the API to get the token? please fix asap.
Mike, 22.08.2014, 17:57
2 comments
10 votes Vote

Allow download of 2160p60 videos

Example video using Ultra HD and 60fps simultaneously (good luck watching in that res without downloading it though). https://youtu.be/fEAyDNWaCto
Justin, 28.03.2015, 06:02
1 comment
10 votes Vote

Hi guys… I was wondering if you can add a “Remove Finished Downloads” Button so i can keep track of what is done and what needs to continue downloading. Specially when you download large playlist. Thank You… P.S Awesome App.

Raul Garibay, 22.05.2015, 09:17
1 comment
10 votes Vote

hi guys, love the app. but 2 weeks ago i was downloading music from soundcloud, and now i cannot. :( can you help? thanks

hi guys, love the app. but 2 weeks ago i was downloading music from soundcloud, and now i cannot. :( can you help? thanks
james, 15.05.2016, 21:17
1 comment
10 votes Vote

Playlist URL Grabber

Your Playlist downloader soo good but we need really Playlist URL Grabber, only grab URL's in playlist, When we have big list we are waiting soo much for URL list. We need like this; Playlist URL...
Martin, 16.10.2016, 10:58
0 comments
10 votes Vote

4k Stogram stopped downloading

Hi, since I switched to a home router connection to a mobile 3G router connection, it seems like 4K is not able to complete any download. It constantly looks for updates, without completing any, nor reporting any error. It's just stuck.
Seaweeds, 14.06.2017, 05:27
1 comment
10 votes Vote

I am using a paid version of 4kstogram ver. 2.3.2.1276. For past couple of days it is not downloading the images from the assigned accounts. Please help

I am using a paid version of 4kstogram ver. 2.3.2.1276. For past couple of days it is not downloading the images from the assigned accounts. Please help
Dharmendra Arora, 15.06.2017, 11:52
2 comments
10 votes Vote

Option to disable the auto-update of accounts when 4K starts.

When i start the 4K Stogram with soooooooooo much subscribed accounts the program run slowly or even crash, please put an option to disable the auto-update of accounts when 4K starts,
Victor Hugo Salles Diniz de Araujo, 09.11.2017, 16:39
0 comments
10 votes Vote

4K video downloader does not recognize 4k resolution in mp4 format

this problem was presented to me from one moment to another, not being able to download videos in 4k in mp4 format
Diego, 12.01.2018, 14:12
1 comment
10 votes Vote

Dark theme

Hi. I want suggest dark theme for GUI because program "bites" with system theme on linux for ex. Arc theme.
Damian, 19.03.2018, 13:36
2 comments
10 votes Vote

Newest update 2.6.9.1537 DOES NOT WORK. Still CANNOT download photos...

Poios, 10.04.2018, 08:01
1 comment
10 votes Vote

Thanks to the 4K Stogram for the consistent updates

4k Stogram has been updated to 2.6.12.1567. I assume that it will only work temporarily because Instagram's developers are being massive retards with the constant API changes, but I just wanted to thank the team for trying to keep on top of things.
Jackie Chan, 17.04.2018, 17:21
1 comment
10 votes Vote

I can't login to any Instagram account with 4K Stogram

Since yesterday, I'm not able to login to any account in 4K Stogram.
Xilath93, 26.05.2018, 13:24
1 comment
10 votes Vote

Youtube videos not downloading

I keep trying to download videos off youtube (ones that I own and made!) and it keeps telling me "Error: can't download" and it's doing this with other videos as well. I made sure I'm up to date so I don't know what the issue is but its frustrating.
Paul Kline, 26.01.2019, 09:19
2 comments
10 votes Vote

4K Downloader cutting off download file name.

With the new 4K update, the longer titles of my downloads keep getting cut off. It would be great if this could be fixed to show the full title again. Thanks
Clancey, 01.02.2019, 19:39
4 comments
10 votes Vote

The photos do not load and ask for my password all the time

Hello! When opening the application the new photos do not load. And when entering preferences, ask for my password. When entering it seems to be all right, but the photos still do not load. I close the application, reopen it and it is not...
Al, 17.02.2019, 12:40
1 comment
10 votes Vote

https://www.youtube.com/watch?v=g6xvBLXMbl8&t=657s

guillermo, 21.02.2019, 15:17
0 comments
10 votes Vote

Keeps logging my account off and hard to log back in, when I turn the application on

Hi, Support Team So every time I start my 4KSTOGRAM, it said please log in, it keeps logging me out and having to re log into my account every 5 min, even when I try to re log in it said error re try again, it's hard to re log in aswell. Might...
Daniel, 24.02.2019, 09:06
2 comments
10 votes Vote

Instagram is logged out when the program is run. After logging in, exit the program and run it again to log out the Instagram. Windows 10 64-bit

Instagram is logged out when the program is run. After logging in, exit the program and run it again to log out the Instagram. Windows 10 64-bit
lee, 08.03.2019, 01:27
1 comment
10 votes Vote

2.7.1 Login not working again just now, tested with two active accounts

2.7.1 1695 64 bit on Windows 7. Logging in makes the login turns red and I got email notification that I just logged in, but it doesn't seem to store the token or something.
Rizki, 13.03.2019, 16:55
2 comments

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