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Completely stopped downloading. Spins for literally hours.

Using Version 2.6.9.1537 with Mac High Sierra 11.13.4

I am missing daily content, never to be retrieved again.

David , 10.04.2018, 14:57
Idea status: completed

Comments

Roland, 15.04.2018, 09:56
Same here. Since updating to High Sierra 10.13.4 (and to 4K Stogram 2.6.11.1557, even though it also happened with prior versions) I hardly get any content.

Content is not updated for days and then, very sporadically, a few pictures are downloaded - but may only five percent of what had been downloaded before. After subscribing to a whole new account not one post has been downloaded for three hours (and counting - I subscribed three hours ago).

Especially when not being able to check Instagram for several days I always considered 4K Stogram to be gold! The situation now is less than ideal and needs to be fixed. Thank you!
4kdownload, 28.03.2019, 15:48
Hello guys!
Please make sure you are using the latest 2.7.1 version of 4K Stogram. It should be fine.
If it doesn't help, please contact support@4kdownload.com, they will help you asap.

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