Downloading

Have you seen my comment here? :

http://feedback.4kdownload.com/?ia=123708

I've had no trouble since updating the software

I've run the updater on the software every day for the last week. I just ran it again, and it continues to state that I'm up to date, and that the last version is 3.3.10.1914. This is *older* than the version you show as being the latest for download from the site. If it works, I'll be happy--but have to wonder why the developer hasn't sent the notification to everybody; and in particular, those of us who have paid for the program. And don't relish uninstalling, reinstalling, and reactivating the software.

If you download the latest version (v 3.4.0.1964 for YT to MP3) , you don't have to reinstall / reactivate the original software as it will install over the version you have but still retain the settings (check the settings afterwards just to make sure, but mine stayed the same.

Downloader and YT to MP3 latest version check is screwed!

4K Download’s communication skills leave a lot to be deisred.
It started off with Daily Motion not downloading about 7 weeks ago. This was then followed by the YT download problems with Downloader and YT to MP3.

4K obviously knew about the problems (no doubt caused by DM and YT making changes as they often do) and I appreciate that 4K have to sort this out. However, there is no excuse for the total lack of communication over this, even if most people use the free version (the paid version is more useful) – it’s bad PR!

Nothing anywhere that I can find on their website, nothing on the support forum. It doesn’t help that the forum defaults to sort By Popularity rather than sort By date. This means that unless a person deliberately clicks on the date tab and see the latest posts (and thus that there are problems), they will just see the first page of the most popular posts that are unlikely to have any relevance on the current download problems and indeed go back as far as 2013!

The problem with Downloader and YT to MP3 saying that they are up to date when checked just makes things worse as people aren’t going to know there is an update unless they visit the 4K site and click on Download to see the version number in the filename. At least if 4K put a not on the homepage that there was a newer version it would help.

This means that, although the problems are now cured, users are still not going to know that. I don’t know if the wrong update message cause is at their end, in which they might be able to cure it, or embedded in the old software, in which case they can’t.

All this doesn’t give a good impression to 4K users, especially those that paid for the software.

I'm not too certain things are cured, yet. Even with v 3.4.0.1964 in place, I'm finding anywhere from 1 to 4 out of 6 cuts in a downloaded list stop prematurely with an "error- can't download" statement.

I haven't got the premium version (I must upgrade to it!), so I haven't downloaded playlists. The few files that I have downloaded have done so without any problems. When I upgrade, I'll have to try a playlist

Just download a compilations list of anything reasonably short on Youtube--say, 12 cuts of 70s Congolese rumba, or West Coast Jazz, or Frank Zappa, or Celtic bands. If that works for you, over and over, great, though that doesn't prove my response (or those of so many others!) wrong, anymore than our problems would prove you wrong. :)

Hello guys!
Please make sure you are using the latest 4.8.0 version of 4K Video Downloader. It should be fine.
If it doesn't help, please contact support@4kdownload.com, they will help you asap.