I paid the activation few weeks ago, but the application does not and 'never activated. I reported the problem to a colleague, but the first time I had a poor response to the second and I no longer have 'been answered. I have a license key but the pr

I paid the activation few weeks ago, but the application does not and 'never activated. I reported the problem to a colleague, but the first time I had a poor response to the second and I no longer have 'been answered. I have a license key but the program is not activated. that no one can solve the problem? I paid regularly .. Thanks