will not download anything from youtube multiple attempts with different videos. parses video then either disappears doing nothing or has error but doesnt state what it is. program is up to date and even turned firewall off. 1st time issue long time

will not download anything from youtube multiple attempts with different videos. parses video (very slowly) then either disappears doing nothing or has error but doesnt state what it is. program is up to date and even turned firewall off. 1st time issue, long time user.