transfer video assigned as 3k to my rk downloader, but I cannot do so. I have a lifetimLicense key, but I don't know if this transferring is covered under my key.

apologuze fir some of the jumbled lettering above. also, I am not a geek. as you can see on my computer desktop, I have aaabout ten icons marked 4K, but I cannot transfer those items to my 4k downloader. I have a lifetime License Key, but I do not know whether my key covers this activity. further, and complicating things, the dvd player that ccame with my new computerdoesn't play certain items. Making things more complicated, I ob tained a free dvd player off the Microsoft shopping page and it plays items, but does not download them. cryux: I need to transfer long archival video from certain archives into my KIZOA editing regime. How may I use my 4K to do this? Must I add something else to my 4k to facilitate my video transfers? thanks much. Patrick Mccarthy, Ph.d.