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In YouTube I cannot download better quality as the original quality of the video

Hi,
I'm just one of user and I'm gonna report some serious matter.

In YouTube, I cannot download better quality as the original quality of the video...

If I copy and paste the link of some YouTube videos, and for instance the quality of the video is 480p(HQ), I just can download 360p or 240p like that, and if the quality is 720p(HD) 50fps, this software program cannot read or load that quality but just 720p or 480p or worse like that. And this error or problem or whatever, it is just repeating even now, even if I tried several times copying and pasting the link of particular video, it isn't work.

Before, with previous version, things were different, there wasn't this annoying thing, I think, at least. Why this error or problem, just why does this happen continuously, why. I really don't see what the cause of this annoying thing is, I just can't understand this.

When have you ever been reported this bug by other users, or am I first about this thing. Because I don't understand nobody reported such a simple and noticeable problem yet, and even English isn't my language, so I can't imagine the first report is mine. I don't know, you could take some reports already and now in debugging, and I also hope the latter one. But anyway you can resolve this, right, so annoying thing.

So.., would you fix this bug as soon as possible? I'd like to thank you if you fix this error problem bug something like that..
Thank you for reading

Jeonghun Lee , 28.09.2019, 11:59
Idea status: completed

Comments

4kdownload, 02.10.2019, 12:32
Hello guys!
Please make sure you are using the latest 4.9.2 version of 4K Video Downloader. It should be fine.
If it doesn't help, please contact support@4kdownload.com, they will help you asap.

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