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4k stogram gets my user banned from instagram because "too many requests"

instagram is banning the user (only the use of browser's API, not the app) because of "too many requests" using 4k stogram
Since today, username blocked only on browser and on 4k stogram (on app still working): can't view profiles anymore or download subscriptions with 4kstogram. In the 4k stogram logs it says "too many requests". the donwload between one photo...

(I don't know why you've deleted this problem report, and several others about the same issue, from the board)

jianf , 05.09.2019, 22:54
Idea status: completed

Comments

luckyluck, 06.09.2019, 00:07
The "Please wait a few minutes before you try again" its an issue. Even if you have 1h update state its doing f5 at the same time blocking instagram account for 3-6h ;/
4kdownload, 02.10.2019, 10:57
Hi there!
After the last update, Instagram has reduced limits for all actions, they have become significantly smaller. This drastic changes affected many services and 4K Stogram as well. In order to adapt 4K Stogram to such modifications, we will need to improve the code and transform the logic of the app. Thus the next update will be a massive one, where multiple new features are dedicated to solve the current issues, that users may encounter.

Our development team is working closely on the issue to find the best solution as soon as possible. Once the update is released, 4K Stogram will popup a notification so that you won’t miss it.

We hope you understand that we can't change Instagram's limits counting, but we want to ensure you have the best user experience possible.

Thanks for your patience and understanding, it really means a lot to us.

As it is Idea former, we store ideas here.
All same bug reports are deleted.

Please contact 4K Download Support team for more detailed information and personalized help.

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