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4kstogram not updating subscriptions

hi it's not letting me update 4kstogram subscriptions. plz fix asap

jack , 22.08.2019, 14:24
Idea status: completed

Comments

Dave, 23.08.2019, 01:54
Update: 4K will let me manually update each subscription, one by one. Not ideal, but at least it's not bombarding the Insta servers & making them mad.
4kdownload, 05.09.2019, 14:41
Unfortunately, Instagram has significantly lessened the limit for number of requests, that’s why there is a situation when Instagram servers return the error "Too many requests".

In this case, the application stops operating for a while. Could you please set auto-update to 12 hours or 1 day and see whether the work is resumed? If it doesn’t help, could you please temporarily disable auto-update and try to update needed accounts manually separately ? After that, please check if downloading process is resuming.

We are working on finding a solution for this Instagram change, adopt to it and release the update asap. As soon as it is released, 4K Stogram will popup a notification with the update. Please, stay tuned!
willy, 06.09.2019, 00:03
the only and simple solution is to make a timed subscriptions update, one by one, not "all at the same time" like it has been until now.
we have been telling you this for months.
this program could be a masterpiece with some little fixes like these..
jianf, 12.09.2019, 01:04
any news about new release that fixes this issue??
willy, 22.09.2019, 02:56
A month has already passed, and still no update for this problem..
please hurry up!
james, 16.10.2019, 23:40
still "in process"?? what's wrong with you developers?
after 2 months 4k stogram is still useless.. congratulations
4kdownload, 14.11.2019, 12:57
Hello guys!
Please make sure you are using the latest 2.8.1 version of 4K Stogram. It should be fine.
If it doesn't help, please contact support@4kdownload.com, they will help you asap.

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