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4K Stogram problems (paid version)

Several problems with 4K Stogram (paid version) since the last update: 1) My Instagram login data get regularly lost (approx. after each 2nd start of the program). I'm logged out when the program starts and have to login new. This happens even, if I start the program 3 or 4 times within 10 minutes. It's very uncomfortable since the photos from private accounts and stories aren't downloaded without login. 2) Story downloads appear two times in the thumbnails (always double), even I find them only once in the file folder. 3) The update of several people I'm following doesn't end, they are constantly in progress (and aren't updated). This happens especially to the people I'm not following on Instagram, but ONLY by 4K Stogram.

Stefan , 30.01.2019, 07:58
Idea status: completed

Comments

David, 22.03.2019, 15:43
Regarding issue #2, the story downloads are being downloaded from the active story, plus a second time if the person has already added the story to their highlights.
Regarding issue #1 and #3, the same thing has been happening to me since the last time I updated the app. Sometimes closing the app, then re-opening the app, logging in again (because I got logged out), allows the app to update those accounts that were just spinning the previous time.
4kdownload, 10.04.2019, 14:42
Hello guys!
Please make sure you are using the latest 2.7.2 version of 4K Stogram. It should be fine.
If it doesn't help, please contact support@4kdownload.com, they will help you asap.

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