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Problems with Youtube downloading

I recently purchased the program, and found it worked very well d/ling several short Youtube videos sequentially entered. In the last few days, however, I receive a message that all videos (save the first of any group) can't be downloaded the first time I try them. I have to remove them from my list, and reenter them to download. This holds true regardless of intensity and connection speed; I've tried a wide variety. Same results. Would appreciate it if you could look into this.

Barry , 20.01.2019, 01:01
Idea status: completed

Comments

Barry, 20.01.2019, 18:35
I should add I'm running on Win 7, and didn't have this problem a few weeks back. I've got 8 GB RAM, and plenty of storage space.
4kdownload, 28.03.2019, 15:37
Hello guys!
Please make sure you are using the latest 4.7 version of 4K video Downloader. It should be fine.
If it doesn't help, please contact support@4kdownload.com, they will help you asap.

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