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4K Stogram stuck updating

4K Stogram says it's updating however it is not downloading any new content. I added a new username and that hasn't downloaded a single thing in the past hour. I am using the latest version and have tried closing and reopening the program - nothing seems to work. Hopefully this is temporary.

Adam Bryan , 04.08.2017, 01:18
Idea status: completed

Comments

yali, 25.02.2018, 00:59
If you have many followers subscribed in 4stogram, and it takes ages for the update to go through.. It's because of Instagram's new policy and API restrictions. Got this answer from their Facebook site:
¨Unfortunately, this is Instagram policy, but we will try to improve this issue in future. ¨
thespus, 07.04.2018, 03:13
Same here. This only started about a week ago. Constantly updating. hopefully, this is something that can get resolved by Instagram/4K soon.
shawn, 07.04.2018, 05:13
I run this daily so I can upload the pics to fan websites. The problem JUST started today, April 6, 2018. either my program is bugged or something happened with Instagram's policies. I will wait a few days before trying to uninstall/reinstall. I do have the paid version also.
aaa, 07.04.2018, 08:32
No updating... what can we do????
Honey singh, 07.04.2018, 18:07
i m very happy
your request plese start
Antonio, 08.04.2018, 04:27
me same, from 6th April
William, 08.04.2018, 05:54
same here, no update, keep looping
BobM, 08.04.2018, 06:08
No UPADATING why? API problem from insta.... pffff.... please fix it.. 4k stogram was perfect since the problem.. it worth it every penny
Narozw, 08.04.2018, 06:51
np update from 4th April..why?and what we must do to fix this problem?
Frank, 08.04.2018, 08:32
Still the same since the last week. No Accounts will be updated. I also think that was an 4k Stogram bug. Please help!!!
Nick, 08.04.2018, 13:07
Can download private accounts i'm following, but not public ones, pls fix.
Ainee, 09.04.2018, 01:25
It started April 6, stuck on uploading but nothing. What gives??
Ava, 09.04.2018, 05:01
Instagram API is changed: https://www.instagram.com/developer/changelog/
AJ, 09.04.2018, 12:01
Not working at all... is there someone with any fix or support team is gone after money got credited to their account
Chris, 09.04.2018, 12:29
Hoping support can fix this soon. I recently paid for pro and it's such a pity the software stopped working after just a little while of use.
J, 09.04.2018, 12:52
Please fix this. I paid and it's not working.
Ava, 09.04.2018, 13:08
They are working on it and roll out fixed version Todayb
https://www.twitter.com/4kdownload/status/983325508174741505
shawn, 09.04.2018, 17:16
ALL FIXED WITH A NEW UPDATE. hooray! Launch & install
Marco, 09.04.2018, 18:48
Version 2.6.9.1537 still have the same problem. It's not downloading any new content.
Shane, 09.04.2018, 19:15
Yep same problem with the new update 2.6.9.1537, still not working.
Steve, 09.04.2018, 22:49
Yes, still not working for me either. 2.6.9.1537
Wata, 09.04.2018, 22:59
Worked for me after the update... until I closed it. Now, it's broken again... ffs, I paid the full version and I feel betrayed :'(
AJ, 10.04.2018, 01:13
Dead again!!!!
Ozzy , 10.04.2018, 01:17
Same here paid for it . now it stopped working....
Lucas, 10.04.2018, 04:04
Facebook chanded Instagram api AGAIN!!!!
RMP, 10.04.2018, 04:45
Can confirm accounts still not downloading post-2.6.9.1537 update.
HeeJu, 10.04.2018, 13:51
I paid for it and its not working!! 2.6.9.1537 is not working... I hope you to fix it very soon. It worked at first.... but it stopped again.
Holy Hill, 10.04.2018, 15:00
It's all good I know that the 4k Stogram genius''s will figure this out. Suspicous goings on by those responsible over there at Instagram, Facebook or whatever. My thought is create an update fix that is so effective that they can break it ever again! " Whats right is right before all is said and all is done" .
Jose Hernandez, 10.04.2018, 20:22
Stopped working, started working again with the latest update and again it stopped updating the accounts.
jerry, 11.04.2018, 13:34
i am seeing this error "api-ms-win-core-libraryloader-l1-2-0.dll is missing"
does someone else have same problem?
Doug F, 11.04.2018, 20:13
Same here!
ME, 11.04.2018, 20:44
ME too
Ava, 11.04.2018, 23:06
2.6.10 update is out.
Shane, 13.04.2018, 00:46
2.6.10 had been updated and still stuck in updating, I even uninstall, clean registry, restart my pc and install again and try again... same problem... NOTHING WORKING!
AJ, 13.04.2018, 05:06
USELESS. SUE THEM FOR SELLING THE SHIT. THEY JUST TOOK THE MONEY
ME, 13.04.2018, 08:44
stil dosent work
Joe, 13.04.2018, 10:52
It does not even work with the update!!!!!!!!
horwath, 13.04.2018, 14:49
Stogram still doesn't work anymore...
Marco, 13.04.2018, 17:25
stuck on updating for me too...
Daniel, 13.04.2018, 19:48
same problem with update 2.6.10
Teknocom, 13.04.2018, 19:51
Always the same problem with update 2.6.10, worked only once
Wata, 13.04.2018, 20:17
Update 2.6.11 seem to work. Let's see if it still works in a few hours :/ *cross fingers*
istrice, 13.04.2018, 20:39
work for one second after update and block another time
Teknocom, 13.04.2018, 20:40
new update 2.6.11.1557...always the same problem... :-(
Shane, 14.04.2018, 14:02
It finally work for me! About time! I hope it will still work that way, if not then I UGH!
Teknocom, 15.04.2018, 11:17
With a VPN, it works but very randomly, in any case impossible to perform a global automatic update if you follow too much account, I make update account by account and as soon as it blocks(it blocks around the 25 update), I disconnect / reconnect from VPN, it's the only solution that works for me
jan, 15.04.2018, 11:24
Has been a long while since the software worked smoothly.
Currently on version 2.6.11.1557 (paid version), and many added accounts are still in a constant loop.
When you add new accounts, it either downloads nothing or 1-30 photos/videos and then remains in the constant loop phase. I'm glad you guys are trying to fix the issue, but unfortunately, all the recent updates so far haven't really help tackle the issues.
AJ, 15.04.2018, 12:41
Will you guys be able to to fix it or just collecting money from clients and delivering the non working software
Wata, 15.04.2018, 15:19
It works fine for me. I cross my fingers that it'll keep working for a good while^^
jan, 16.04.2018, 10:39
This can't be true. Just add (subscribe) one or more accounts that have over 100 posts and see what happens....it will stop downloading pics/vids after like 25-45 downloads and it you re-start 4k stogram it will never continue to download more pics/vids after those 25-45. It'll be stuck endlessly trying to download....NOTHING.
Teknocom, 16.04.2018, 11:03
the application allows only twenty-one accounts update for an IP address.
stpepper, 16.04.2018, 18:21
Hi. Despite 2(3?) I still have the same problem downloading photos. If I add a new instagram account to follow, it'll download the photos just fine, but if I want to update the ones I'm already registered to, it'll say "can't download posts".
ME, 17.04.2018, 12:47
Stuck on updating again ;/
AJ, 17.04.2018, 14:07
Anyone there to help?????? Its bloody stuck from over a month I guess
Jo, 17.04.2018, 20:23
Latest (2.6.12) version works like a charm, tank u!
Teknocom, 17.04.2018, 20:56
thank you, that's good for me. (2.6.12.1567)
JB, 17.04.2018, 21:55
The latest update (2.6.12.1567) fixed all my previous issues. All Instagram feeds updated within a minute or so. Thanks!
jan, 18.04.2018, 10:23
Yes, I confirm, it seems to be fixed with the latest update. I was already afraid I could only enjoy your software for only 2 weeks after buying premium. ;) Congs to the 4kstogram team for finding the solution after what feels like almost a month ;) Keep up the good job :)
AJ, 26.05.2018, 00:05
Facing new problem, its crashing now. After 5 minutes of launching the application it crashes, goes off automatically.

Anyone else facing same issue?
4kdownload, 04.06.2018, 12:51
Hello guys! Please contact support@4kdownload.com directly and they will help you asap!

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