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4K Stogram no longer working

I am no longer able to download new photos/videos from instagram, when I subscribe to a new account it appears in 4K Stogram but it just sits there saying "updating..." with a spinning wheel but says "0 photos" and won't donwload any more. Old accounts I subscribed to no longer updating either. Was working fine this morning. All other internet connections/downloads work fine still. I uninstalled and reinstalled 4K Stogram, but the same issue still occurs. Can someone please help?

Hobus , 13.06.2017, 03:26
Idea status: completed

Comments

123, 13.06.2017, 07:20
me too
Reply
fabustus, 13.06.2017, 11:33
Me tooooooooo!!!!!!!!!
Reply
Adnan, 13.06.2017, 12:00
Me too as well
Reply
cresva, 13.06.2017, 14:13
me fourth its stopped working
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Brad, 14.06.2017, 00:27
Me also. I was running a version of 4K Stogram that I'd downloaded for 64-bit Linux three months ago - now it no longer works - the 'loading' circle would spin forever.

So I installed the latest version of 4K Stogram - version 2.3 for 64-bit Linux. This one prints a cycle of error messages and finally fails with a 'Bus error'.

These are the pair of messages that keep repeating:

20170614_10-07-40UTC (7f9e467fc700) [2] [ParseSubscriptionAsyncBase]: sleep and retry (url: https://www.instagram.com/query/)
20170614_10-07-45UTC (7f9e467fc700) [2] [ParseSubscriptionAsyncBase]: error. Message: Not found, code: 404, for url: https://www.instagram.com/query/

Sure enough when I try that URL in my web browser - https://www.instagram.com/query/ - the web console tells me that its getting a 405 HTTP status code on the query. So I guess Instagram have changed something.

4K Stogram was an excellent utility, and I appreciate very much its port to Linux; I hope this apparent runaround by Instragram has a quick fix!?
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genhiphop, 14.06.2017, 01:42
Me too as well
Reply
john, 14.06.2017, 18:29
not working for me too
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riz, 14.06.2017, 20:10
I think Instagram might have changed something again.
Reply
Rob, 15.06.2017, 08:16
As of June 13th, the Instagram API query URL was changed from

https://www.instagram.com/query/

to

https://www.instagram.com/graphql/query/

This should have been able to be fixed by the programmer in a couple minutes, it's worrying that he hasn't addressed it yet. Would have been easy to solve on your own if this software was open source.
Reply
cotsos, 15.06.2017, 09:54
me too! please fix it!
Reply
asmir, 02.07.2017, 09:16
so 4kstogram doesnt work anymore ? it was my favourite program to use on daily bases of them all...having option to save pictures and videos from friends or people that u follow and having ability to view those photos offline was awesome....any fix to this problem yet ?
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steve, 26.07.2017, 23:17
Rob, 15.06.2017, 08:16
"As of June 13th, the Instagram API query URL was changed from

https://www.instagram.com/query/

to

https://www.instagram.com/graphql/query/

This should have been able to be fixed by the programmer in a couple minutes, it's worrying that he hasn't addressed it yet. Would have been easy to solve on your own if this software was open source."

In lieu of actually getting some customer support here, can anyone write out instructions for changing the path so we can actually still use this program??
Reply
jinu, 28.08.2017, 00:10
I have the same problem.
Reply
PleasurableKay, 12.11.2017, 04:02
I have the same problem. Is anyone from 4K Stogram even reading the posts?
Reply
4kdownload, 04.06.2018, 13:00
Hello guys! Please contact support@4kdownload.com directly and they will help you asap!
The issue has been fixed in the newest updates.
Reply
HELENE MICHAUT, 25.06.2018, 10:33
same problem today no way to connect to private account because the applcation still trying to connect without success endelessly
Reply
Johannes, 30.07.2018, 18:33
me too
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