6374place
4K Download Feedback All the ideas and discussions
0 votes Vote

video not parsing

Mr D , 28.11.2016, 14:39
Response from the site administrator
4kdownload, 30.11.2016
Make sure you are using the latest 4.1.2 version of the application and that the video is public and from one of our supported sites.
If you have an antivirus program of a firewall, please try to disable them and after that paste link to a video in 4K Video Downloader.


If this fixes your issue, please add our application into the whitelist of your antivirus\firewall in order to stay safe while browsing the net and also download without interruptions.
If it doesn't help, try changing directory folder in Smart Mode settings, then try to download something (both with Smart Mode turned on and off).
Idea status: under consideration

Comments

Leave a comment