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I am subscribd to 4k which I thought was for 3 computers but am being asked to pay to add to second computer. Is this right?

Love 4k Download and already subscribed on laptop; want to put on pc but feel I should not have to pay since done so already. How do I add to second computer please?

Ruth Lyon , 14.09.2016, 07:51
Response from the site administrator
4kdownload, 21.09.2016
Hi Ruth,

Sometimes the application is sensitive to OS reinstalls which you have probably did, that's why it counted them as activations on new computers.
Please contact support providing your purchase email or the key itself, they will fix it.
Idea status: completed

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