4K Download Feedback All the ideas and discussions
0 votes Vote

error

To whom it may concern,

I have uninstalled, installed, and restarted my computer several times but every time I paste a URL from YouTube to be converted to an mp3 file, it shows up with an error message.

Please could you let me know what I need to do to fix it.

Thank you

Izzy , 06.04.2016, 22:07
Response from the site administrator
4kdownload, 08.04.2016

Hi. Firstly, please check your firewall or antivirus settings, it can block the download sometimes, try to switch off it completely and download something. Secondly, please reboot your computer completely and try to download again.
Idea status: completed

Comments

Leave a comment