4K Download Feedback

Please give us your ideas and feedback about our products and we will work hard to improve them. We are sure that we can make free and amazing software with your ideas. Let's start to create it together!

Also you can report about the problem or ask a question, we will happy provide you the support.
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10 votes Vote

4K video downloader does not recognize 4k resolution in mp4 format

this problem was presented to me from one moment to another, not being able to download videos in 4k in mp4 format
Diego, 12.01.2018, 15:12
1 comment
10 votes Vote

Newest update 2.6.9.1537 DOES NOT WORK. Still CANNOT download photos...

Poios, 10.04.2018, 09:01
1 comment
10 votes Vote

I can't login to any Instagram account with 4K Stogram

Since yesterday, I'm not able to login to any account in 4K Stogram.
Xilath93, 26.05.2018, 14:24
1 comment
10 votes Vote

Youtube videos not downloading

I keep trying to download videos off youtube (ones that I own and made!) and it keeps telling me "Error: can't download" and it's doing this with other videos as well. I made sure I'm up to date so I don't know what the issue is but its frustrating.
Paul Kline, 26.01.2019, 10:19
2 comments
10 votes Vote

4K Downloader cutting off download file name.

With the new 4K update, the longer titles of my downloads keep getting cut off. It would be great if this could be fixed to show the full title again. Thanks
Clancey, 01.02.2019, 20:39
4 comments
10 votes Vote

The photos do not load and ask for my password all the time

Hello! When opening the application the new photos do not load. And when entering preferences, ask for my password. When entering it seems to be all right, but the photos still do not load. I close the application, reopen it and it is not...
Al, 17.02.2019, 13:40
1 comment
10 votes Vote

https://www.youtube.com/watch?v=g6xvBLXMbl8&t=657s

guillermo, 21.02.2019, 16:17
0 comments
10 votes Vote

Keeps logging my account off and hard to log back in, when I turn the application on

Hi, Support Team So every time I start my 4KSTOGRAM, it said please log in, it keeps logging me out and having to re log into my account every 5 min, even when I try to re log in it said error re try again, it's hard to re log in aswell. Might...
Daniel, 24.02.2019, 10:06
2 comments
10 votes Vote

Instagram is logged out when the program is run. After logging in, exit the program and run it again to log out the Instagram. Windows 10 64-bit

Instagram is logged out when the program is run. After logging in, exit the program and run it again to log out the Instagram. Windows 10 64-bit
lee, 08.03.2019, 02:27
1 comment
10 votes Vote

2.7.1 Login not working again just now, tested with two active accounts

2.7.1 1695 64 bit on Windows 7. Logging in makes the login turns red and I got email notification that I just logged in, but it doesn't seem to store the token or something.
Rizki, 13.03.2019, 17:55
2 comments
10 votes Vote

I can´t download videos

I trying to download amm i don´t know Clout of cardi B but i can do it something is happening please resuelve
otaziel, 11.09.2019, 18:57
1 comment
10 votes Vote

I used to be able to manually update my 180 subscriptions one by one, however, after the newest update, I can't even download one at a time and I just get a constant updating icon until an error.

sandadi, 08.11.2019, 19:01
1 comment
9 votes Vote

Pause the downloading

Pause all downloading in progress, for example when you playing online and you have a slow connection
Thibault, 08.03.2013, 06:16
2 comments
9 votes Vote

would be nice to change the destination folder for the pictures from instagram (default folder is my pictures)

murat.ermert, 13.12.2013, 15:13
0 comments
9 votes Vote

this application has requested the runtime to terminate it in an unusual way

I always get this message - this application has requested the runtime to terminate it in an unusual way
Mark Sheridan, 17.12.2013, 23:04
7 comments
9 votes Vote

soundcloud

why don't you try to add Sound-cloud to the list of supported sites where i can download a playlist from Sound-cloud which is more useful than You-tube and thank you.
omar gamal, 31.05.2014, 10:12
1 comment
9 votes Vote

the 4k stogram app doesn't work, it doesn't show any photos and says it's unable to update pics

the 4k stogram app doesn't work, it doesn't show any photos and says it's unable to update pics. it only shows a yellow ! i tried several nicknames. also tried to log in - nothing helps
Eva, 28.02.2015, 15:35
1 comment
9 votes Vote

4k stogram has stopped working. 4k stogram does not respond when adding a username and frcibly closes.

4k stogram has stopped working. 4k stogram does not respond when adding a username and frcibly closes.
ace, 25.12.2017, 23:43
1 comment
9 votes Vote

4k Youtube Videos in MP4

Youtube videos can no longer be downloaded in 4k with in the mp4 format. You have to choose file type mkv for the 4k download option to be displayed. You used to be able to download 4k mp4 videos from Youtube with this software, but somewhere...
Steve, 28.02.2018, 03:11
2 comments
9 votes Vote

4k stogramm did stop working

some days ago it stopped working/downloading anything. It says it loads, but its frozen and nothing happens.
d.volmer@gmx.de, 11.04.2018, 01:28
1 comment
9 votes Vote

no download

There is no download possible. i tried many days but no success.
Sonny, 16.04.2018, 12:28
1 comment
9 votes Vote

4k stogram still encountering problems

some accounts can be downloaded without problem, but alot still takes forever to load and not download
barte, 15.04.2018, 00:55
2 comments
9 votes Vote

4K storgram doesn't work at all. loading infinitely.

I downloaded 4k stogram. and then I added only 1 account to subscription. and it never load anything any picture whatever. and shows winding loading icon infinitely. after I updated latest version. I am using korean version.
Estel, 17.04.2018, 15:00
1 comment
9 votes Vote

(4K Video Downloader) not able to download youtube videos in 4k anymore.

example: https://www.youtube.com/watch?v=xcJtL7QggTI Even though video is in 4K, when we paste the link in "4K Video Downloader", the highest resolution we can download is 1080p. 4K Video Downloader was able to download 4K videos easily earlier....
Prashant, 04.06.2018, 21:17
3 comments
9 votes Vote

4k Stogram is not letting me log into my account, or subscribe to any accounts.

Earlier today I rebooted my computer so it could update and since coming back on 4k Stogram has not pulled any images from subscriptions I follow or allowed me to log into my account. When I quit all the subscriptions and even closed the program...
Dedra A Mattox, 18.02.2019, 09:28
1 comment
9 votes Vote

its not updating anything now !!! STOP MESSING AROUND with updates

adaog82, 30.07.2018, 12:43
1 comment
9 votes Vote

Private account dont work

After sussecfull connect with my accont I can't download the photo of my friend. Someone d'osent work, the application load infiny
TOM DE RUDDER, 01.08.2018, 07:25
1 comment
9 votes Vote

When I am downloading entire youtube channels some videos fail to be automatically downloaded with the rest of the videos.

When I am downloading entire youtube channels some videos fail to be automatically downloaded with the rest of the videos. The videos that fail to download are not age restricted. I then have to go through the entire list and select with...
TheLastCrusader777, 23.01.2019, 01:13
1 comment
9 votes Vote

please make sure your programs work properly before charging people!! i paid $20 just to get error messages when trying to download. please fix the program

lorenzo m carlos martinez, 25.01.2019, 04:15
3 comments
9 votes Vote

I'm seeing a lot of "Error can't download" on YouTube - started a couple of weeks ago. Date now is 1/26/2019. Are you all aware of this?

I'm seeing a lot of "Error can't download" on YouTube - started a couple of weeks ago. Date now is 1/26/2019. Are you all aware of this?
Larry Calvert, 27.01.2019, 06:16
2 comments

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