4K Download Feedback

Please give us your ideas and feedback about our products and we will work hard to improve them. We are sure that we can make free and amazing software with your ideas. Let's start to create it together!

Also you can report about the problem or ask a question, we will happy provide you the support.
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5 votes Vote

My profile account logs out after I quit 4k Stogram

everytime I quit 4k stogram, after I reopen the program my account gets logged off and I have to relogin manually.
barte, 07.02.2019, 13:45
2 comments
5 votes Vote

When downloading, the file name is truncated.

When downloading, the file name is truncated. https://www.youtube.com/watch?v=FteYu0MdOn4 Full name - TERMINATOR SALVATION Gameplay Walkthrough Part 1 FULL GAME [1080p HD] - No Commentary Download name - TERMINATOR SALVATION Gameplay...
Classic, 24.02.2019, 10:23
0 comments
5 votes Vote

video downloader 4.5.0.2482 truncating title names on youtube videos

video downloader 4.5.0.2482 truncating title names on youtube videos. example http://www.youtube.com/watch?v=Lgg-F7s7VlM cuts title "After Russian River flood, residents pick up the pieces" to "After Russian River flood, residents pick up the...
screwy computers, 03.03.2019, 23:01
0 comments
5 votes Vote

latest version trucate file name

When downloading Youtube video, the latest version has file name trucated (which is not like this in past versions). Windows can support much longer filename length than the length that is now truncated. I'm not sure if it's a bug or intended...
Ray, 06.03.2019, 00:57
0 comments
4 votes Vote

When downloading a youtube playlist it would be nice to be able to add numbering to the video file names. This is helps not to loose the original order of the playlist once the files are stored.

Juan, 07.05.2013, 07:52
0 comments
4 votes Vote

Download wrong file format

I am trying to download a channel from youtube and it keeps saving the files in a .dat file format. I cant get it to download into the .mp4 that I want. Please help.
Adam, 29.01.2014, 01:07
0 comments
4 votes Vote

All Dailymotion downloads fail for me now. They simply stall before completion, did they change something recently? Other downloaders are also failing for me...

All Dailymotion downloads fail for me now. They simply stall before completion, did they change something recently? Other downloaders are also failing for me, with Dailymotion...
Seung, 20.10.2015, 21:33
0 comments
4 votes Vote

fail to get 60fps vedio all the time....hope to fix it

as title
seanlin, 30.10.2015, 21:17
0 comments
4 votes Vote

ANY music from Soundcloud fails to parse :(

ANY music from Soundcloud fails to parse :(
Daniel, 03.06.2016, 05:29
0 comments
3 votes Vote

please add webm codec :)

WebM is an audio-video format designed to provide royalty-free, open video compression for use with HTML5 video...
Federico, 01.06.2013, 12:14
0 comments
3 votes Vote

please add proxy service!

im from germany and alot of videos are blocked here. it would be awesome to be able to download "blocked videos" via proxy.
chelios, 19.03.2014, 21:33
0 comments
2 votes Vote

4k Stogram 1.9 for Mac worked fine for a few days but now downloads only 20 pictures from each user. Tried reinstalling the program and deleting the sqlite database

4k Stogram 1.9 for Mac worked fine for a few days but now downloads only 20 pictures from each user. Tried reinstalling the program and deleting the sqlite database
Response from the site administrator
4kdownload, 08.04.2016
Hi,

The issue was solved, please download the update of the app from our site and install it.
JP, 02.04.2016, 22:43
0 comments
1 vote Vote

Amazing. It downloads playlists so so fast! I really love it!

Yannick, 26.03.2013, 14:36
0 comments
1 vote Vote

My 4k dow load indicates 100% . I have deleted previous downloads but cannot download new group

Response from the site administrator
4kdownload, 25.03.2016
Hi David,

Please contact the support team with this problem and provide the details, they'll help you.
david lloyd, 24.03.2016, 12:49
0 comments
1 vote Vote

4k Stogram randomly crashes after sitting in the background for enough time

After the program sits in the background for a couple hours, it randomly crashes. Doesn't seem to crash any other time.
Response from the site administrator
4kdownload, 25.03.2016
Hi Joey,

Thank you for the information.
Can you please send crash report to the support team?
We'd appreciate it a lot and it'd help the dev team to detect and fix possible bug.
Joey, 24.03.2016, 20:55
0 comments
1 vote Vote

Only download subscription videos after a date

In short, this is what I believe would of been a better option for the youtube subsciprtion. When a user adds the YouTube channel link, rather than searching all the channels video and downloading everything. Give the option to download them or...
Response from the site administrator
4kdownload, 08.04.2016
Hi,

This issue has been solved.
Please download an update of 4K Video Downloader from our website and install it.
Thomas Hackett-O'donnell, 29.03.2016, 13:10
0 comments
1 vote Vote

www.kinoman.tv

Response from the site administrator
4kdownload, 25.01.2016
Unfortunately, it is not one of our supported sites, but we will try to implement it in future.

Here is the link to all the sites you can download videos from with 4K Video Downloader: https://www.4kdownload.com/faq/faq-what-sites-are-supported
kjdfhg, 17.01.2016, 17:28
0 comments
1 vote Vote

www.cuevana2.com

because is a good quality video page
Response from the site administrator
4kdownload, 25.01.2016
Unfortunately, it is not one of our supported sites, but we will try to implement it in future.

Here is the link to all the sites you can download videos from with 4K Video Downloader: https://www.4kdownload.com/faq/faq-what-sites-are-supported
mario, 19.01.2016, 17:18
0 comments
1 vote Vote

https://player.vimeo.com/video/179449570

Response from the site administrator
4kdownload, 21.09.2016
The link you've provided is private, that's why it can't be downloaded.
If you are the uploader of the video, please change video privacy settings to 'public' at least for the time of downloading.
Try downloading the video again when the changes are applied, it should work with no problem.
analia, 09.09.2016, 14:57
0 comments
1 vote Vote

Impossible to analize the link: https://www.youtube.com/watch?v=LwpJjYxl3Gw

From this page: https://www.youtube.com/user/FadeevOfficial
Response from the site administrator
4kdownload, 21.09.2016
If you have an antivirus program of a firewall, please try to disable them and after that paste link to a video in 4K Video Downloader.

If this fixes your issue, please add our application into the whitelist of your antivirus\firewall in order to stay safe while browsing the net and also download without interruptions.
If it doesn't help, try changing directory folder in Smart Mode settings, then try to download something (both with Smart Mode turned on and off).
mc, 12.09.2016, 03:34
0 comments
0 votes Vote

Youtube video shows subtitles on line but 4K does not download the subtitles

Response from the site administrator
4kdownload, 11.05.2016
Hi,

Can you please share a link to such video?
Max, 11.05.2016, 00:32
0 comments
0 votes Vote

hola no puedo bajar los videos m pone error de descarga no se q hacer

Response from the site administrator
4kdownload, 25.03.2016
Hi,

Make sure you upgraded 4K Downloader to version 4.0.
If you did and that did not solve the problem, try doing the following:
Firstly, please check your firewall or antivirus settings, they may block the download sometimes, try to switch them off completely and download something.
Secondly, please reboot your computer completely and try to download again.
horacio, 24.03.2016, 14:18
0 comments
0 votes Vote

Option to turn off the function that tries to complete all files at the same time, If I have a file that is 60.8mb, and a file that is 327mb, they shouldent try and finish at the same time.

It would be nice to have an option to turn off the function that tries to complete all files at the same time, If I have a file that is 60.8mb, and a file that is 327mb, they shouldent try and finish at the same time. Its kind of annoying if I...
Dylan, 21.07.2016, 18:24
1 comment
0 votes Vote

mp3.zing.vn

Response from the site administrator
4kdownload, 25.01.2016
This site is not one of our supported ones, please pick one of the sites we're working with https://www.4kdownload.com/faq/faq-what-sites-are-supported and try to find the video clip of your interest there.
MasterC, 22.01.2016, 10:11
0 comments
0 votes Vote

vk.com

Response from the site administrator
4kdownload, 25.01.2016
Unfortunately, it is not one of our supported sites, but we will try to implement it in future.

Here is the link to all the sites you can download videos from with 4K Video Downloader: https://www.4kdownload.com/faq/faq-what-sites-are-supported
Мария, 25.01.2016, 07:40
0 comments
0 votes Vote

I suggest that the 4K Video Downloader has a translation into Portuguese.

I ask that my suggestion is met as soon as possible.
Netinho, 02.04.2016, 19:36
0 comments
0 votes Vote

lost password

hello. I lost the activation key. I send a message some while ago but no answeare. What can I do so I can have my key back ? Thank you !
Response from the site administrator
4kdownload, 08.04.2016
Hi. Please write about your issue to support@4kdownload.com
They'll help you
radu, 03.04.2016, 19:45
0 comments
0 votes Vote

the app keep randomly crashing

the app keep randomly crashing after a few hours of leaving it open
Response from the site administrator
4kdownload, 08.04.2016
Hi. Please write about your issue to support@4kdownload.com
They'll help you
Aakeem, 03.04.2016, 21:09
0 comments
0 votes Vote

error

To whom it may concern, I have uninstalled, installed, and restarted my computer several times but every time I paste a URL from YouTube to be converted to an mp3 file, it shows up with an error message. Please could you let me know what I...
Response from the site administrator
4kdownload, 08.04.2016

Hi. Firstly, please check your firewall or antivirus settings, it can block the download sometimes, try to switch off it completely and download something. Secondly, please reboot your computer completely and try to download again.
Izzy, 06.04.2016, 22:07
0 comments
0 votes Vote

To download videos in 2k and 4k from Vimeo

Response from the site administrator
4kdownload, 18.03.2016
Hi,

It is normal, there features will be added soon.
Jimmy Cool, 09.03.2016, 09:56
0 comments

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